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Futon Company
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What our customers are saying
Great choice of product colours, quick delivery and excellent product quality. Our futon is transformed by its beautiful new green cover and looks like new!
28 May 2026
Always dazzled by the quality and elegance of Futon company furniture. Hard to look anywhere else now that I know they're there! Easy to assemble, hard wearing, thoughtfully made and beautiful with excellent service and delivery.
26 May 2026
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
The website is straightforward. Staff are friendly and helpful. The furniture helps you conquer space in that tiny room which you thought did not exist.
20 May 2026
Small household item ordered from Exeter store for London branch due to no in stock in their store at the time. Ordered efficiently with great customer focus and a picked up in London no problem. Battersea store was really helpful when I had difficulties with my phone. Again great customer service....
16 May 2026
Service in the Leeds store was, as usual, exemplary.
The delivery was delayed but I was kept informed and the alternative date was achieved on time.
The construction was challenging but the result perfect.
10 May 2026
Friendly efficient and professional attention to our problem. Rikka at the Futon Tottenham Court Road shop explained our options, showed us an alternative bed frame and immediately arranged for our oak sofa bed frame to be collected and replaced with a Loop bed frame. Ian then emailed us to confirm what...
8 May 2026
Exeter branch: Brilliant service. Aimee in particular was SO patient with me changing my mind (a few times!). She is a credit to the company. Product wise, such a wide variety of choice and excellent quality.
7 May 2026
Well made and perfect for keeping my wardrobe organised. The fabric is robust and being able yo keep items dust free with the zip closure covers is just what I was looking for.
1 May 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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