Your basket is empty...
Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
We went to the shop today with an intention to buy a sofa bed. Joe their member of staff was excellent in explaining and demonstrating the sofa bed we liked. He really helped us with all of our questions and showed good knowledge about their furniture. We really like their simple yet tasteful furniture...
22 June 2025
Straightforward purchase and click and collect. Staff in store very helpful offering to assist me to take the package to the car as quite heavy. Product excellent quality (second purchase of leaning ladder shelves). Screws all align perfectly, easy to build and great value for money. Will purchase from...
12 June 2025
We went to the Sheffield branch so we could try the sofas before purchasing. Vivienne was very helpful and informed us if all the information we needed. We went home and made our order. Delivery was great apart from being very early. We were still in bed. I think it would have been good to get a call...
12 June 2025
Very easy transaction and delivery service was great. Receiving a call in the morning giving an approximately delivery time then a 10 minute warning call helps to prepare for delivery. Items were delivered to a room of my choice and not just placed in the property threshold.
11 June 2025
So impressed with the customer service at the Leeds branch when I visited my son at Uni recently that I called the store to place my online order when I returned home. A young guy there was very helpful with measurements and product details. Thank you Leeds!
11 June 2025
Really pleased with the desk & chair l purchased. Your colleagues at the Exeter store were brilliant. I struggled to put the items together & didn’t have anyone to help me. I visited the store for help with the instructions & they were so helpful, took the items & put them together for me. Big thank...
6 June 2025
I bought a few home accessories, which are all as described, good quality and value for money. After 4 days, I hadn’t had a confirmed delivery date so I contacted customer service, who responded promptly. Delivery on the website is stated as 3-5 working days and mine took 5 days so I am happy. Would...
17 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
This is the third time I ordered from Futon. Quick easy delivery, including for large items, and all items great quality, easy to put together and looking brilliant.
15 May 2025
Shopped again recently in Futon shop on Lothian Rd. Edinburgh. Anna was very helpful and courteous. Ordered 6 coloured coffee glasses ( 3 glasses in two different colours ) Not in stock in store but delivered to home quite soon after purchase. Well packed and no damage.
10 May 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
Follow Us
Sign in
