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Futon Company
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What our customers are saying
Attended the Kingston Shop. Staff attentive but not overbearing and very helpful. Particularly Jonathan who went the extra mile ( almost literally) with helping getting the item to our car when we collected.
4 December 2025
We enjoyed looking around your beautiful Bristol (Park Street) shop.
The staff were so helpful and friendly (Teresa and the store manger) that we came back for a second and third visit to finally decide and to make our purchase.
Delivery was exactly as explained and we received good information on...
27 November 2025
Great quality, speedy delivery, fantastic packaging - I will keep ordering furniture from you. Thank you for my beautiful new coffee table and plant stand!
26 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
It was good. The delivery however took 2 weeks which seemed like quite a long time but possibly understandable.
I like the product because it is made of cotton not plastic and has recycled materials. So I am grateful for that.
10 November 2025
Very happy with our futon from this company. It is excellent quality and at a very good price - especially as we got it during a sale. The delivery charge for two men in a van was reasonable too, as we live out in the wilds of west Wales.
7 November 2025
Lovely staff at Guildford. Rosie was very knowledgeable and pleasant to talk to. The sofa arrived a little later than advised. Also a little more difficult to assemble than advised.
We got there in the end and would suggest a better drawing.
7 November 2025
After reading several negative comments regarding delivery and customer service, I was slightly hesitant ordering.. I had absolutely no need to worry, as delivered was as expected, within five day's of placing order, and customer service was spot on.
I purchased three large self assembly pieces, instructions...
7 November 2025
Good quality product, easy to order, but took its time being delivered, considering I am 5 minutes away from the warehouse. It would be perfect if you could pick direct from the warehouse rather than a store.
29 October 2025
Great value and service. A very efficient service. My order arrived when expected and the shop kept me updated about when I could collect it. Always pleased with the quality and value of what I buy, and the people in the shop are so helpful and welcoming.
6 October 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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