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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Delivery, prices and after sales service.
In particular the extraordinary staff at the Manchester Deansgate store who are always so helpful and supportive.
4 December 2025
Futon were very good when I ordered the wrong size Tatami mattress. They came and collected it and delivered the right size, which I paid separately for, I am now just awaiting my refund.
28 November 2025
Futon fully zipped cover block weave
Good quality item
fairly priced
PoliteStaff
Helpful over the phone
Informative
Will use again
Thanks again ????
27 November 2025
I bought the Cosy - 3 - Seater Sofa Bed Rubberwood (Soft Top) in the sale. It is principally to be used as a bed in my spare bedroom for when my adult kids visit. It is probably the most comfortable sofa-bed I have ever used. Super comfy as a sofa, equally so as a bed. And exceptional value in the sale!...
24 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
Items brought were generally good quality. Where there was a slight fault with one item. The store staff were responsive and helpful to resolve the issue.
10 November 2025
The staff who delivered the futon and assembled it was very efficient and involved me in the process of converting it from sofa to bed ensuring I understood the correct procedure
9 November 2025
After reading several negative comments regarding delivery and customer service, I was slightly hesitant ordering.. I had absolutely no need to worry, as delivered was as expected, within five day's of placing order, and customer service was spot on.
I purchased three large self assembly pieces, instructions...
7 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
I have bought two items from Futon; a futon sofa bed and a lamp. I love both of them! The sofa bed looks fabulous, is really comfortable, and fits so well with the rest of my furniture. The staff in both the Plymouth and Guildford branches were so helpful in demonstrating how the sofa went into a bed...
20 September 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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