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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
This is the third time I ordered from Futon. Quick easy delivery, including for large items, and all items great quality, easy to put together and looking brilliant.
15 May 2025
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
Fantastic sales assistant, Tess, in the Solihull shop, really helpful. Great delivery, fantasic product that was easy to assemble. Beautifully made. 5*
8 May 2025
The sofa bed arrived in store, on time and the staff team were very helpful. It fits beautifully into the box room and makes the study into a space for overnight stays.
8 May 2025
Always excellent service at the Futon Company. Ordered online and collected at store everything was ready without any fuss. And it was but one get one half price. I’ve shopped there for years in Norwich and I will probably shop there for years to come too.
2 May 2025
I’ve always like the range of furniture Futon Company offers, always innovative, modern and clean lines. The instructions are clear and easy to follow. I’d recommend everyone to have a look at their website.
30 April 2025
Convenient shop with friendly staff. Ordering was easy and delivery was good with updates given. Furniture easy to put together and is solid and will last.
30 April 2025
The boxed stacker unit is excellent, fits perfectly into the space I wanted it for and the quality of the product is very very good and at a good price!
17 April 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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