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Futon Company
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Excellent
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What our customers are saying
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
I’m really happy with everything I’ve bought so far, and each member of staff I’ve encountered - in the Tottenham Court Road and Bristol branches - particularly the friendly and helpful human Raimonds, have been lovely! ????
15 May 2025
Easy to make and a great end product.
Solid frame and good quality cover fabric on this comfy sofa bed.
Clear instructions made this a straightforward job for a small middle aged woman! The hardest part was getting the cover on the mattress!
12 May 2025
Local shop so easy to view items and order. Staff very helpful. Kept informed re delivery and best of all items easy to assemble and look good. Excellent quality and value for money.
9 May 2025
Always excellent service at the Futon Company. Ordered online and collected at store everything was ready without any fuss. And it was but one get one half price. I’ve shopped there for years in Norwich and I will probably shop there for years to come too.
2 May 2025
Staff were really helpful. The futon soda beds are comfortable as sofas, haven’t tried sleeping on them yet but the mattress seems good quality and they are certainly big enough and sturdy enough to sleep on. Delivery was flexible and the heavy packages were carried upstairs for us.
18 April 2025
From ordering through to assembly the experience was good. We collected a double sofa bed from the Plymouth store. The person managing the store helped us load the 40kg box into our camper. Assembled about a week later - the assembly diagram could be improved to provide greater clarity. A diagram for...
17 April 2025
After much searching for a table to fit our kitchen that also expands we chose the Delta table with 4 Oak Pass chairs. It took quite a while to assemble everything and needs 2 people as table is solid and heavy. But once ready it is a joy, looks so stylish, excellent quality and seats 4 people easily,...
15 April 2025
Great screen , can’t believe it’s a perfect match with one we bought twenty years ago ! We stupidly got rid of the second one when moving house a few years ago , hence had to buy this one !
Very happy with quality of the Futon screen .
7 April 2025
I was in need of a futon to cover as temporary sofa now and for a guest bed in the future. I had to delay the delivery after the purchase until I'd moved house and Futon Company advised on the best way to do this. Overall very happy with the service and the product. Just be warned that an electronic...
4 March 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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