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Futon Company
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Excellent
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What our customers are saying
Attended the Kingston Shop. Staff attentive but not overbearing and very helpful. Particularly Jonathan who went the extra mile ( almost literally) with helping getting the item to our car when we collected.
4 December 2025
We ordered a Futon and were very impressed with the quality of the product. Would highly recommend. Communication was clear, delivery was great also.
17 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
They were very fast, Diane the sales assistant in the Swiss Cottage shop was very patient and professional, I will buy from them again. Thanks for everything.
12 November 2025
It was good. The delivery however took 2 weeks which seemed like quite a long time but possibly understandable.
I like the product because it is made of cotton not plastic and has recycled materials. So I am grateful for that.
10 November 2025
Very happy with our futon from this company. It is excellent quality and at a very good price - especially as we got it during a sale. The delivery charge for two men in a van was reasonable too, as we live out in the wilds of west Wales.
7 November 2025
Futon has a great customer service and the product, the sofa bed, is top according to our guests! The staff in Muswell Hill was very helpful, friendly and arranged for the prompt delivery ????????????????
6 November 2025
I made my purchase at the Futon shop in Tottenham Court Road, where Antonio served me. I was very impressed with him in terms of how thorough he was when explaining the product choices that are available. He pretty much told me everything I needed to know about the product I was looking at. Also, the...
5 November 2025
Originally, the futon was going to arrive later than the promised delivery window, but Customer Support fixed this and it arrived in time. The Futon is lovely - good quality and thick cosy mattress. I had to sew handles on the sides of the mattress which is almost impossible to lift and manipulate without...
4 November 2025
Ordered on line which was very straight forward. The delivery was quick and securely wrapped . Delighted with the step up stool very neat and ticks away in a corner but very helpful for those higher kitchen shelves .
5 October 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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