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Futon Company
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Excellent
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What our customers are saying
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
I recently purchased a narrow ladder shelf from Futon Company and I couldn't be happier. The ordering process online was straightforward, and the collection was quick and easy. The product itself is fantastic quality, the instructions were clear, and it was easy to assemble. I'll definitely be a returning...
30 July 2025
This was my first time in the store and the staff were so helpful and full of smiles. It was Griffyn's first week and what a lovely chap and asset to the store he is. Maria too went out of her way to help and I left with exactly the right purchases. I will definitely be back to buy more as the store...
25 July 2025
Helpful staff in the Tottenham Court Road branch - obrigado Celso. Useful advice, about products, options and specs. No hard sell. Delivery went smoothly, as scheduled. Highly recommended.
24 July 2025
What a lovely shop
Selling different items, some great ideas for around your home
Member of staff was lovely so nice to deal with and very knowledgable and helpful
Chose items and asked for them to be delivered. They were delivered within 3/4 days. Will buy again.
Purchased from York branch
17 July 2025
The furniture is beautifully made, and although it's not as cheap as some others, we feel that we've bought something that will last, and stay attractive.
The staff in the shop were helpful in letting us see exactly what we wanted, including how it opened, and gave us the time we needed to make a decision....
13 July 2025
Great quality product (2 Seater Sofa Bed) and exactly what we wanted having researched alternatives.
Very helpful staff in reviewing configuration options (appreciated the flexibility) and a well stocked showroom to help visualise. Ordering and delivery all very smooth. Delighted all round.
12 July 2025
Communication from the company was excellent - acknowledgement of order and its dispatch. My order arrived in a timely manner and the stool was well packed so undamaged. The stool was exactly as described and only took a couple of minutes to attach back section. The storage area has already been...
10 July 2025
The finest quality oak toilet roll holder and stand I’ve ever seen. Superior construction and finish.
Excellent communication and delivery as promised.
9 July 2025
Easy to order instore, and collected after email confirming item was at the store. Bought to go alongside existing short folio shelving. I do like having the store in town for browsing and always find the staff there to be most helpful.
2 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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