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Futon Company
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What our customers are saying
Needee a futon mattress and headed to Futon Comoany in Edinburgh and it was very easy to make a choice among the 3 available. It was essentual to go to the shop to appreciate the differences in the firmness. Lovely and friendly staff amd we service received a great service from Hayden who helped us choose...
10 August 2025
The order arrived on time, well packaged. I am very pleased with the bathroom box stand although I use for my hobbies- art work and sewing. It’s sturdy and looks very nice. I’m well pleased with my purchase.
23 July 2025
Lots of lovely things to choose from at great prices. It was very straightforward to order a couple of items online to collect from the Leeds store. I think all the staff who work in the Leeds branch deserve a big shout out as every single time I go in they are
consistently friendly and helpful....
23 July 2025
Ordered from the shop, quick and easy. Delivery was prompt and goods were well protected and arrived undamaged. Delivery was £12.50. Very reasonable.
18 July 2025
I ordered a butterfly chair from Futon and am very pleased with it. It's very comfortable and looks great too. Delivery was quick and easy. I was notified well in advance of the driver's arrival
16 July 2025
Very helpful in the shop and if I had read the instructions properly easy to put together. It is heavy and I would suggest two people but I did it alone and I’m a 67 year old woman 5ft 2 and 9.5stone.
15 July 2025
I was interested in the options for an occasional bed in the smallest of two bedrooms in my house. Jodie in the Norwich store was particularly helpful with her knowledge and interest. I ordered online and I know I will be back for more ideas given the fact I live in a modern compact house.
15 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
I’ve bought a new mattress with the Futon Company just before going on holiday. They’ve agreed to hold it for me for a couple of weeks and were great about arranging delivery and the pick-up of my old mattress. I was kept informed of the delivery time throughout , and I found the process easy and...
2 July 2025
Excellent delivery service. Called a few days ahead to schedule a convenient time. Delivery drivers were friendly and professional.
Item (futon chair) is good quality and solid. Should last a lifetime.
26 June 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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