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Futon Company
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What our customers are saying
Everything very good!
I am hopeless with online matters BUT I ordered a mattress in the sale and the website and subsequent service were excellent. The product was described clearly, payment process was smooth and the delivery was far quicker than I had expected. The mattress has already proved invaluable....
2 October 2025
The shop floor assisstants in this busy west end outlet have a lot of tailored advice as regards colour schemes, enthuistic and very friendly; furniture is difficult to decide on so follow your heart, if it seems outrageous for your space or the assembly too much to organise they may offer a practical...
1 October 2025
I wanted to purchase the Parker shoe bench for my son who lives in Bristol. The staff in that store were really helpful with ordering and paying for the item down to keeping it in store until I came to Bristol for my son’s birthday. Thank you all.
27 September 2025
The staff I first encountered down in Brighton were very efficient and gave me the right advice about changing my futon for a lighter one. I then dealt with your Manchester office and spoke to James who helped me with my order. Delivery was scheduled on time and I'm very pleased with the product.
26 September 2025
Well over the years I've made several purchases at the Futon Company in Guildford both large and small. I have always found Rosie and Karen so pleasant and helpful and they really know their stock and are able to give excellent advice. I certainly recommend checking out the shop for quality pieces that...
21 September 2025
I want to take a moment to give Danny the recognition he truly deserves after his incredible work assembling my furniture. Not only is he incredibly efficient and thorough in his work, his positive, bubbly personality really set the tone for the entire experience. He is not only skilled, but his positive,...
19 September 2025
It's nice to go into a shop and have a discussion about the things that I am interested in buying and the people in Cambridge are very friendly and helpful. It's easy to make mistakes when buying online.
14 September 2025
Bought a lovely mirrored key box after seeing it at my friend’s house. Am delighted with the quality and speed of delivery. I will be checking this companies accessory site in future. Very happy with my purchase.
30 August 2025
The chair I ordered was exactly as described it was sturdy, functional and looks lovely. The delivery was fast and efficient arriving earlier than I thought.
26 August 2025
My order arrived well packed and timely. But more importantly, your customer service team were very helpful and efficient when I had to return 2items. They arranged the collection and responded to my queries very promptly.
Thank you
23 August 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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