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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Lovely piece of furniture and we were kept informed to enable collection. Assembly was reasonably straightforward. Would like to have had deeper drawers.
11 April 2026
nice sales assistant, very helpful. when my order went astray I got a human on the phone to help me and he found it quickly. The item was beautiful and easy to assemble
1 April 2026
This is the first time I have used this company to order from and I was pleasently surprised. I was kept informed by email at each stage of my order and on the final email on dispatch I was given the tracking number so I could see where my order was. The unit I ordered was really quality for the price...
1 April 2026
Communication and delivery were both very good.
Unfortunately I had to return the side tables, one was slightly damaged & they didn't really fit our space.
The return process was quick & easy, the money was back in my account 2 days after it was picked up.
24 March 2026
Absolutely great. Thrilled to bits as I have been looking for another plant manger to match the one bought years ago. It was no dearer than my first purchase and delivery free and next day.
Job well done it looks lovely.
21 March 2026
I was unable to collect my goods for some time due to health reasons when I contacted the shop to to explain this the staff were very understanding
19 March 2026
The customer service at the Tunbridge Wells (18 Mar) and Battersea (19 Mar) stores was superb. All companies should try and meet these standards! Beyond helpful and responsive.
19 March 2026
Our furniture is wonderful, but the delivery company here awful.
They delivered at the wrong time, the box was wrecked, the shelving damaged and the driver was very rude.
It will not put us off ordering fabulous furniture from the Futon Company, but another delivery firm would be a good idea.
17 March 2026
Purchases an ottoman stool/ pouffe for my daughter. I rang the Guildford branch and spoke to a member of staff who was extremely helpful.
The item was delivered to the shop at my request and we are delighted with the quality and price of our purchase
13 March 2026
What I valued most with Futon Company was their customer service. I wanted to schedule a delivery as close as possible to another delivery and they were willing and able to try & accommodate that. The desk is also exactly as expected and good value for money.
26 February 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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