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Futon Company
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What our customers are saying
Hello, I was welcomed by staff at the Edinburgh store who gave me exceptional professional advice from looking after furniture, adjustments and colour schemes. These bright staff members do know a thing or two and are happy to help you decide. The new layout of the shop is well thought out. Many thanks...
13 April 2026
Received leaning desk and although tricky to assemble alone, was clear to read instructions. 2 parts were damaged, however, the customer service was very fast in responding and sending out replacement parts.
8 April 2026
We were kept fully informed regarding delivery, when and how the delivery would happen, and all happened smoothly.
The delivery guys were great.
And my Futon is fantastic great company.
One happy customer.
4 April 2026
Excellent service from the staff gace good advice, delivered on the booked date and on time.
Funiture easy to assemble and looks great in our conservetry.
3 April 2026
Rosie was very helpful and kept us informed of the progress of our order.
Mattress arrived at the store on expected date and we’re very pleased with it.
Also my husband loves wooden laptop stand which he bought in the Sale while we were there.
29 March 2026
Our cabinet arrived in shop on the correct date and was ready for collection. Assembly instructions were clear and although it took a good couple of hours to assemble, we now have a lovely cabinet. Very pleased with it.
26 March 2026
Futon company the pantiles Tunbridge Wells
Lovely items of furniture and super staff. From Susan..
Maria was so welcoming and helpful when I spotted a painted cabinet that I wanted to buy. She even removed the 4 legs and managed to lift it into my large bag. Thank you Maria. Nicola was so pleasant...
20 March 2026
Helpful friendly service in the shop, prompt delivery, and a lovely product that I'm really pleased with. Quite easy to assemble the coat rack, and it looks really nice. The nest of triangular tables are already in use - they take up so little space and they're really handy for having a cup of tea and...
18 March 2026
Purchases an ottoman stool/ pouffe for my daughter. I rang the Guildford branch and spoke to a member of staff who was extremely helpful.
The item was delivered to the shop at my request and we are delighted with the quality and price of our purchase
13 March 2026
We recently bought two Butterfly Folding Chairs from Futon Company and we absolutely love them.
They’re incredibly comfortable and spacious, making them perfect for relaxing in our terrace. We also love how easy they are to move around, so we can follow the sun or switch to the shade whenever we like....
5 March 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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