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Futon Company
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What our customers are saying
My 70+ family members loved this tatami, we've bought three to make it a slightly bigger super king size, and put on a 10cm thick foam mattress topper and it went like the best night they ever had, one of them have serious scoliosis. They told me it is comparable with their original £2000+ super firm...
13 April 2025
Great to speak to a real person when you ring up! Especially someone who really knows their products - thanks again Tariq. Goods arrived on time and in good condition. Have bought from this branch before and always been satisfied. I would definitely recommend for value for money and excellent customer...
12 April 2025
In store experience fabulous. Jamie was an absolute star - helpful, knowledgeable and patient. His suggestions worked beautifully and we now have a neat refurbished futon which we are much happier with. I didn’t find the website informative enough.
8 April 2025
We bought a stool. We found we no longer have the ability to assemble flat-packs. We learned from the website that Futon now offer assembly. We arranged a taxi to take the pack to the York shop. The manager was standing outside to swap it with an assembled stool !
29 March 2025
Love my purchase. Also there was a delay in the delivery. But when I called they sorted it out immediately and went beyond to deliver it to me quickly
28 March 2025
Lorna in the Chiswick branch is an amazing saleswoman - couldn't have been more patient and helpful. We love our futon. The construction is solid and excellent quality and looks so smart in our small room.
I'd highly recommend Futon Company :)
28 March 2025
Very pleasantly surprised by the service after boycotting the store for the best part of 20 years after having some poor customer service and an email from the ceo calling me a liar. Shame really as I think I’d have had a house full of their stuff. Still water under the bridge and nice staff now working...
26 March 2025
Quality, well-finished furniture, ideal for smaller rooms. I bought the Titch single futon for my meditation room, and it was perfect for the space available. Great value, and even better value in their recent sale. Fiddly to assemble, with lots of bits, so an electric screwdriver a must to save time...
21 March 2025
I visited the Solihull branch today 40 minutes before close. Adam who was helping me was amazing. Helped me set up klarna, assisted me while I was still deciding what to get, I simply received a personal shopping experience that makes me want to come back. I walked in to buy 1 item and left with 3 more,...
19 March 2025
My telephone order was received by a friendly, helpful team member. The item was received in 5-7 days and was well packed and protected.
The ladder shelf unit was easy to assemble and looks great in situ. Thank you Futon Company
16 March 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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