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Futon Company
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Excellent
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What our customers are saying
Lovely shop with wonderful products at a sensible price for spaciously-challenged homes.
Delivery was painless and quick and all at a very good postage price.
4 December 2025
The sales assistants in the Cambridgeshire shop are friendly and helpful. I had been debating purchasing a daybed from the website but having gone in and seen it in the shop, I was convinced. The person working in the shop could not have been more helpful and I ended up getting exactly what I wanted...
3 December 2025
Futon were very good when I ordered the wrong size Tatami mattress. They came and collected it and delivered the right size, which I paid separately for, I am now just awaiting my refund.
28 November 2025
Have received most helpful advice at your Oxford shop from Justina and colleagues. Purchased a day bed, ordering efficient, delivered promptly and helpfully (happily took package upstairs), very happy indeed with the daybed (though would have been easier to put together if I had read the instructions...
20 November 2025
Okay - info and delivery all good - the coffee table is really nice. It's the stools that got me to bother to write a review. Bought 2 Counta stools from you. I am embarrassed about just how happy I am with them - they are gorgeous.
20 November 2025
Had a problem with Futon, popped into store, sent some Photos replacement authorised very quickly.
Replacement arrived within a few days.
The team at York were brilliant as they always are.
19 November 2025
Futon has a great customer service and the product, the sofa bed, is top according to our guests! The staff in Muswell Hill was very helpful, friendly and arranged for the prompt delivery ????????????????
6 November 2025
Originally, the futon was going to arrive later than the promised delivery window, but Customer Support fixed this and it arrived in time. The Futon is lovely - good quality and thick cosy mattress. I had to sew handles on the sides of the mattress which is almost impossible to lift and manipulate without...
4 November 2025
I shopped in store and was advised extremely well by a very gracious member of the team.
My first night on my new futon mattress left me with a bit of a face ache in the morning because I had been smiling in my sleep. It's preposterously comfortable.
31 October 2025
Good quality product, easy to order, but took its time being delivered, considering I am 5 minutes away from the warehouse. It would be perfect if you could pick direct from the warehouse rather than a store.
29 October 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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