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Futon Company
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What our customers are saying
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
Easy to make and a great end product.
Solid frame and good quality cover fabric on this comfy sofa bed.
Clear instructions made this a straightforward job for a small middle aged woman! The hardest part was getting the cover on the mattress!
12 May 2025
The assistant in Norwich was very helpful and patient with us. The 2 items ordered arrived on time with no problems. We are very pleased with the furniture.
10 May 2025
Local shop so easy to view items and order. Staff very helpful. Kept informed re delivery and best of all items easy to assemble and look good. Excellent quality and value for money.
9 May 2025
The product was exactly as described. The quality was really good and assembly instructions were clear. Only issue was that the top and bottom sections of the cabinet that I had ordered had the incorrect numbering so I had to take apart and re do. I am very pleased with the small shelf unit and the narrow...
18 April 2025
The products are minimalist and functional, with small details thoughtfully considered. I got a tatami mat for yoga, a shelf for the hallway, a frame for my poster and even a hot water bottle with fleece—but there’s so much more! Definitely worth having a look if you're after beautiful and practical...
15 April 2025
These are seriously quality pieces of furniture. Lovely wood with a great sheen and the two different styles really complement each other. Easy to assemble and they look fantastic in a small space. Was pleased that the delivery was smooth and as stated, which is so often not the case with buying furniture....
14 April 2025
We took delivery of the Rondo Single Seater sofa bed this week- a beautifully made piece of furniture but struggled to put it together- a combination of us not being very practical and instructions that were not very clear. In desperation we ‘phoned the Norwich store and spoke to Patricia and Archie....
13 April 2025
Great to speak to a real person when you ring up! Especially someone who really knows their products - thanks again Tariq. Goods arrived on time and in good condition. Have bought from this branch before and always been satisfied. I would definitely recommend for value for money and excellent customer...
12 April 2025
I bought a Oak Bordeaux folding table. The wood was very good. Also, I think the instructions should have been more detailed because I was a little confused when setting up the table.
27 March 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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