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Futon Company
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Excellent
Most Popular
What our customers are saying
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
Futon is so solid. Very high quality. Easy to assemble (as long as you can lift the parts!) best sofabed mattress we ever had (went for the top spec one). Family have commented how comfortable it is.
13 May 2025
Easy to make and a great end product.
Solid frame and good quality cover fabric on this comfy sofa bed.
Clear instructions made this a straightforward job for a small middle aged woman! The hardest part was getting the cover on the mattress!
12 May 2025
I bought a sofa bed from the Futon Company. It’s beautiful, solid and well made, good quality materials, comfortable, reasonable value for money. The shop staff were very helpful when I was choosing which design to buy. I delayed delivery because my floor sanding was delayed, and Futon Company kindly...
27 April 2025
Bought a bed in a bag and carried it across London on the bus..surprisingly lightweight. So I was very pleased that the mattress is very comfortable so definitely good for my granddaughter staying over, and I might use it myself at a festival or two . ????
18 April 2025
The product was exactly as described. The quality was really good and assembly instructions were clear. Only issue was that the top and bottom sections of the cabinet that I had ordered had the incorrect numbering so I had to take apart and re do. I am very pleased with the small shelf unit and the narrow...
18 April 2025
Staff were really helpful. The futon soda beds are comfortable as sofas, haven’t tried sleeping on them yet but the mattress seems good quality and they are certainly big enough and sturdy enough to sleep on. Delivery was flexible and the heavy packages were carried upstairs for us.
18 April 2025
Great to speak to a real person when you ring up! Especially someone who really knows their products - thanks again Tariq. Goods arrived on time and in good condition. Have bought from this branch before and always been satisfied. I would definitely recommend for value for money and excellent customer...
12 April 2025
Great screen , can’t believe it’s a perfect match with one we bought twenty years ago ! We stupidly got rid of the second one when moving house a few years ago , hence had to buy this one !
Very happy with quality of the Futon screen .
7 April 2025
Good value and quality product. Easy to order online and collect in store. Store staff very helpful. Installation a little fiddly but overall no issues. Very comfy sofa.
2 April 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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