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Futon Company
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Excellent
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What our customers are saying
Attended the Kingston Shop. Staff attentive but not overbearing and very helpful. Particularly Jonathan who went the extra mile ( almost literally) with helping getting the item to our car when we collected.
4 December 2025
The sales assistants in the Cambridgeshire shop are friendly and helpful. I had been debating purchasing a daybed from the website but having gone in and seen it in the shop, I was convinced. The person working in the shop could not have been more helpful and I ended up getting exactly what I wanted...
3 December 2025
I had to order by phone -very helpful service. Quick and efficient delivery service and excellent quality. I've had two Twingle oak sofas in daily use for at least ten years -upgraded them with new covers and under drawers. Perfect!
29 November 2025
Futon were very good when I ordered the wrong size Tatami mattress. They came and collected it and delivered the right size, which I paid separately for, I am now just awaiting my refund.
28 November 2025
We bought 2 tables from the Leeds shop and took 1 back to the Edgbaston shop. The staff at both were very helpful and I wouldn’t hesitate to purchase from them again or to recommend them to others - 5* service ????
27 November 2025
We visited the Guildford store twice in the last week of November and on both occasions the staff, who were different on both days, were extremely friendly, helpful and efficient. The products are of interesting design, well made and easy to assemble. First class service.
26 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
We love our futon bed which is sturdy and strong. The elm finish looks beautiful.
The customer service we received from Ian was outstanding and he made sure we were happy with every part of the product & delivery.
We love the Futon Company’s quality products & will shop with them again. 5 STARS ⭐️...
7 November 2025
A friendly team answering any queries satisfactorily without undue sales pitches. Everything arrived as promised, on time and the after care was exceptional.
1 November 2025
Really love my table I ordered.
Sadly I don't think they stock the product anymore.
Easy to assemble. Delivered promptly. As described. Should last a lifetime.
1 December 2024
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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