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Futon Company
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Excellent
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What our customers are saying
Jodie in the Norwich shop offered that perfect balance between giving help and giving space for me to consider my purchase. She communicated brilliantly and created solutions when I was unsure how to proceed at one point. We are so pleased with the sofa and absolutely value the outstanding customer...
11 June 2026
I recently visited the Futon Company store in Finchley Road and even though the store was very busy with lots of customers the experience was excellent.
Santiago was warm, friendly and very helpful throughout my visit. What I appreciated most was that he was available whenever I needed assistance but...
8 June 2026
Great products and at good prices, the Brighton team should also get a shout out for their excellent customer service. The delivery team was on time and quick and efficient. Will definately be a repeat customer.
6 June 2026
Fantastic delivery, both time and assistance. Bed is absolutely brilliant; the most comfortable piece of furniture I've ever had. I CAN FINALLY SLEEP PROPERLY.
28 May 2026
Great choice of product colours, quick delivery and excellent product quality. Our futon is transformed by its beautiful new green cover and looks like new!
28 May 2026
Mohamed was truly kind, ultra service orientated and professional. It's a joy to visit the shop, not only for the wonderful, useful items and gifts but for the atmosphere created by the friendliness of Mohamed and the staff.
21 May 2026
Good experience from telephone advice on what was available to meet my needs to efficient delivery of good quality replacement bedding and covers. Further helped by a sale reduction.
15 May 2026
Again lovely products from Futon Company: ordered four table lamps and a storage stool. All are exceptional quality and style, cannot fault the ordering and delivery process. Arrived well packed and at the time stated on the tracking. Communication with the courier was excellent. Thank you Futon Company....
13 May 2026
Service in the Leeds store was, as usual, exemplary.
The delivery was delayed but I was kept informed and the alternative date was achieved on time.
The construction was challenging but the result perfect.
10 May 2026
Delivery team whent above and beyond, sofa's are holding up and perfectlu to the confort I was expecting. Had a month now and love the practicality of futons!
26 April 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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