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Futon Company
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Excellent
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What our customers are saying
I had a really lovely experience at this shop. They have beautiful wooden items at very reasonable prices, and the atmosphere felt so welcoming. Chelz was extremely kind, friendly, and professional, and she made me feel very comfortable while shopping. I’d also like to thank the management for choosing...
21 May 2026
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Good experience from telephone advice on what was available to meet my needs to efficient delivery of good quality replacement bedding and covers. Further helped by a sale reduction.
15 May 2026
I had a wonderful experience purchasing my futon chair/bed from Futon Company. Yoko was incredibly helpful throughout the entire process. The moment I saw the chair, I instantly knew I wanted to purchase it, and Yoko took the time to explain the materials and craftsmanship in detail which made me feel...
13 May 2026
Perfect to eat a meal from whist watching tv. Stylish , beautiful design. Practical and chic. It was delivered quickly and in perfect condition.
Easy to assemble.
Good valuefor money.
12 May 2026
The coffee table suits the rest of the furniture in the room, is useful and attractive, made of good quality wood. It arrived when promised, a heavy parcel. As it is self-assembly, we had to wait for our competent son to come and put it together. Now we are enjoying the table!
6 May 2026
Great customer service and delivery.
Like the design, material as well the practical side: the table does not occupy lot of space, but can be extended to 170cm and accommodate up to eight people. Not heavy to move around.
26 April 2026
Really helpful and understanding of why I returned a damaged item. The refund had been received. The staff were polite, diplomatic and friendly. Definitely will return.
21 April 2026
Rosie in the Guildford store was very helpful in making our decision on which futon sofabed to buy - frame, futon, cover etc.
Delivery was quick and self assembly was good - after we studied the instructions several times!
The comfy futon really is comfy and the sofabed looks fabulous. Highly recommended...
20 April 2026
Received leaning desk and although tricky to assemble alone, was clear to read instructions. 2 parts were damaged, however, the customer service was very fast in responding and sending out replacement parts.
8 April 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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