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Futon Company
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Excellent
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What our customers are saying
Needee a futon mattress and headed to Futon Comoany in Edinburgh and it was very easy to make a choice among the 3 available. It was essentual to go to the shop to appreciate the differences in the firmness. Lovely and friendly staff amd we service received a great service from Hayden who helped us choose...
10 August 2025
Great quality & great customer service
Great furniture designed for small spaces, much better quality than other flat pack brands. Thank you to Santiago and Danny from the Finchley store for sorting out my courier delivery gone awry with no extra expense or hassle on my part - amazing service!
8 August 2025
Easy to order. Staff were helpful when picking up item (large box) in the town centre so not always easy to park. Item itself was easy to assemble and looks good so far.
5 August 2025
Good price on demonstrator item in shop which was in good condition and had top spec mattress . Staff were very helpful, pleasant and kept us fully informed.
31 July 2025
We ordered our futon in store and the salespeople were very helpful. The order arrived 5 days later as they promised. All very easy and product seems ideal for our needs.
31 July 2025
We ordered the Bed in a Bag, it arrived when it should, it is a good quality product. Very pleased withb the website, order procedure, delivery and product.
23 July 2025
Once assembled, this is an excellent and comfortable product. Ideal for occasional overnighters ! Lovely to sit on and read in those sleepless nights. We love it!
However, the assembly instructions were not easy to understand nor did there seem to be instructions for turning it into a bed mode or re-erecting....
18 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
Great quality and unique design. Good customer service. We purchased a sofa bed several years before but needed to change the futon cover. very happy with the overall quality. Will definitely buy again from this company.
9 July 2025
Excellent delivery service. Called a few days ahead to schedule a convenient time. Delivery drivers were friendly and professional.
Item (futon chair) is good quality and solid. Should last a lifetime.
26 June 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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