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Futon Company
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Excellent
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What our customers are saying
The website is easy to use . More importantly the quality of the product is excellent. The packaging is very good with no damage to the sofa bed at all . The only downside, was the delivery company used , who delivered the sofa bed at 6.15 am on Easter Sunday ! The men were helpful and pleasant, but...
12 April 2026
Very happy with my experience with the Futon company. Now ordered 4 items and quality is fantastic with straightforward assembly. Quick delivery and great communication. Would highly recommend!
10 April 2026
Adam in your Solihull shop saved the day. He was so helpful with all our questions and doubts and demonstrated so well the many features of your excellent range. We bought a sofa bed and much more. We left with a smile and with plans of returning.
He was patient and really did understand what we were...
8 April 2026
The sofa bed is beautiful, robust and practical. It was delivered within days of ordering and was easy to put together and transforms into a comfortable bed and back into a stylish sofa easily
6 April 2026
Our cabinet arrived in shop on the correct date and was ready for collection. Assembly instructions were clear and although it took a good couple of hours to assemble, we now have a lovely cabinet. Very pleased with it.
26 March 2026
Staff were really friendly and approachable. We were given helpful advice about Futon mattresses and cover fabric choices. Staff product knowledge was excellent. We felt staff went out of their way to ensure we were able to receive products at the earliest opportunity. Great experience overall. Could...
21 March 2026
The customer service at the Tunbridge Wells (18 Mar) and Battersea (19 Mar) stores was superb. All companies should try and meet these standards! Beyond helpful and responsive.
19 March 2026
Mohammed provided exceptional customer service. He was so friendly, genuine and kind and offered it straight from the heart. His colleagues were wonderful too. My husband and I really enjoyed our time there.
16 March 2026
Charley from the Plymouth store was so helpful, she went above and beyond when I purchased a desk off the sales floor, as I wasn’t from the area she packaged it up for me while I arranged a courier. It was being picked up the next day early, and she even came in on her day off going above and beyond...
13 March 2026
We’re very satisfied with our purchase. We opted to have it delivered and found the detailed communication between us and the delivery company really helpful.
12 March 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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