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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Lovely helpful staff it's always a pleasure to shop in the futon shop I have bought three things already a laptop table with legs to stand on a table or on your lap,a shoe stand and a shoe rack that have all been lovely made, really nice wood too and easy to build.
27 June 2025
This is the second shoe rack I have purchased and am delighted with it. It is sturdy, looks good and does the job perfectly. I can highly recommend it.
13 June 2025
Great furniture and reasonable prices. Helpful to be able to go into their shop in Norwich to view some items before purchasing.
Coul be improved by agreeing a date and time slot with delivery company they use.
11 June 2025
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
Beautiful products. Great quality. I bought three lamps in the sale, but they were good value at full cost anyway. Staff were extremely helpful and knowledgeable.
23 May 2025
I bought a few home accessories, which are all as described, good quality and value for money. After 4 days, I hadn’t had a confirmed delivery date so I contacted customer service, who responded promptly. Delivery on the website is stated as 3-5 working days and mine took 5 days so I am happy. Would...
17 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
Excellent service, particularly from Assi at your Brighton store. I just love the products. I love anything that reminds me of the many years I lived in Japan.
15 May 2025
Purchase couldn't have been better, quality through and through. Communication was also fantastic, fair to say it won't be the last time I buy from Futon Company.
14 May 2025
The two delivery assistants were very helpful and worked well as a team. They had good manners.
If I order from Futon Company in the future I hope the staff will be as good as these two(!)
30 April 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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