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Futon Company
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Excellent
Most Popular
What our customers are saying
The futon shop staff in Exeter were amazing, very helpful and delivered excellent customer service and support when I bought my bed. In fact every time I go in always the same high quality service when browsing or buying!
15 June 2025
We went to the Sheffield branch so we could try the sofas before purchasing. Vivienne was very helpful and informed us if all the information we needed. We went home and made our order. Delivery was great apart from being very early. We were still in bed. I think it would have been good to get a call...
12 June 2025
Straightforward purchase and click and collect. Staff in store very helpful offering to assist me to take the package to the car as quite heavy. Product excellent quality (second purchase of leaning ladder shelves). Screws all align perfectly, easy to build and great value for money. Will purchase from...
12 June 2025
Nicely made laundry bag, i did not want the alternatives which all seem to be plastic coated, so would hold moisture and cause mould.
The delivery was fast and efficient.
4 June 2025
I always go to the Oxford store because the staff are very knowledgeable and helpful, with all the sofa and bed combo’s it can get quite confusing and they make it much simpler.
31 May 2025
I bought the table in the Futon shop and chose delivery rather than carry it as I shopped. Good communication for delivery and a very good table. It is perfect.
21 May 2025
I’m really happy with everything I’ve bought so far, and each member of staff I’ve encountered - in the Tottenham Court Road and Bristol branches - particularly the friendly and helpful human Raimonds, have been lovely! ????
15 May 2025
Shopped again recently in Futon shop on Lothian Rd. Edinburgh. Anna was very helpful and courteous. Ordered 6 coloured coffee glasses ( 3 glasses in two different colours ) Not in stock in store but delivered to home quite soon after purchase. Well packed and no damage.
10 May 2025
The assistant in Norwich was very helpful and patient with us. The 2 items ordered arrived on time with no problems. We are very pleased with the furniture.
10 May 2025
Fantastic sales assistant, Tess, in the Solihull shop, really helpful. Great delivery, fantasic product that was easy to assemble. Beautifully made. 5*
8 May 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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