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Futon Company
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Excellent
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What our customers are saying
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
I was told in shop that it was easy to put together! I was warned that it would be heavy However- I was not told that it arrives as a flat pack! It took a long time to put together and I was very disappointed Now it is up I love it !- but I felt that I was lied to and I would have preferred to be able...
25 July 2025
I needed a sofa bed that I could get in my cellar and the Futon pagoda was perfect. The sofa was easy to put together but you do need two people. Very happy with how it looks and the sales person in the Muswell Hill shop was very helpful.
25 July 2025
We ordered the Bed in a Bag, it arrived when it should, it is a good quality product. Very pleased withb the website, order procedure, delivery and product.
23 July 2025
Good quality stuff had a bit of a problem with part of the delivery. Not helped by us being a way when they tried to deliver the missing bit. But we got there.
22 July 2025
I bought a small oak table which is perfect for our small house. However, we are both elderly persons and I was worried about assembling and lifting it. I told the lady in the Oxford shop and she was amazing. She said she would help. Well, you cannot get any better service than that. I am so grateful...
19 July 2025
Very helpful in the shop and if I had read the instructions properly easy to put together. It is heavy and I would suggest two people but I did it alone and I’m a 67 year old woman 5ft 2 and 9.5stone.
15 July 2025
The furniture is beautifully made, and although it's not as cheap as some others, we feel that we've bought something that will last, and stay attractive.
The staff in the shop were helpful in letting us see exactly what we wanted, including how it opened, and gave us the time we needed to make a decision....
13 July 2025
Great quality and unique design. Good customer service. We purchased a sofa bed several years before but needed to change the futon cover. very happy with the overall quality. Will definitely buy again from this company.
9 July 2025
The finest quality oak toilet roll holder and stand I’ve ever seen. Superior construction and finish.
Excellent communication and delivery as promised.
9 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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