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Futon Company
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Excellent
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What our customers are saying
Excellent customer service both in store and on the phone. Love the products, we have the pagoda two seater sofa bed and it is perfect and super comfy.
13 October 2025
The Futon Company has furniture and furnishings that are cleverly designed, fresh and of great quality.
As usual I am delighted with my purchase. Delivery and customer care are excellent too.
11 October 2025
Saw a lovely glass vase on sale in-store when I was on holiday in Brighton but couldn’t face transporting home on the bus and train. Saw it online and couldn’t resist. Safely delivered - happy customer ????
10 October 2025
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
I wanted to purchase the Parker shoe bench for my son who lives in Bristol. The staff in that store were really helpful with ordering and paying for the item down to keeping it in store until I came to Bristol for my son’s birthday. Thank you all.
27 September 2025
Well over the years I've made several purchases at the Futon Company in Guildford both large and small. I have always found Rosie and Karen so pleasant and helpful and they really know their stock and are able to give excellent advice. I certainly recommend checking out the shop for quality pieces that...
21 September 2025
The item I bought came as flat pack which was not what I expected so when I contacted the shop the manager was most helpful and offered to come to my house and put it together for me. He arrived the next evening and kindly sorted everything out very quickly. Would recommend the futon shop to everyone.
19 September 2025
We have bought 6 pieces recently from The Futon Company. I have had excellent service from all the staff I have dealt with.
The quality of the wooden furniture we have bought is excellent, & so hard to find these days.
Certainly will visit again.
Only wish you did a dining room range!
15 September 2025
The staff at swiss cottage branch are amazing and I am impressed with the way they service the customers with beautiful smile, welcoming manner and their kind words makes me go and buy at the branch at swiss cottage xxx Both(Hanna and Danny ) xxx ❤❤
I also love futon items as they are beautiful and...
9 September 2025
We went to the Cambridge Futon shop a
nd spotted the small nest of tables with drawers. We came home and ordered it online. The tables arrived and they have been perfect. The look nice and are functional with the drawer storage.
14 August 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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