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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
Beautiful products. Great quality. I bought three lamps in the sale, but they were good value at full cost anyway. Staff were extremely helpful and knowledgeable.
23 May 2025
Easy to order - easy to pick up and a very helpful shop assistant in the shop at Guildford. Love the futon cover and cushions - has revived our very old futon!
22 May 2025
I bought the table in the Futon shop and chose delivery rather than carry it as I shopped. Good communication for delivery and a very good table. It is perfect.
21 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
This is the third time I ordered from Futon. Quick easy delivery, including for large items, and all items great quality, easy to put together and looking brilliant.
15 May 2025
Futon is so solid. Very high quality. Easy to assemble (as long as you can lift the parts!) best sofabed mattress we ever had (went for the top spec one). Family have commented how comfortable it is.
13 May 2025
Great product well designed easy to assemble.
Delivered when promised and direct to the bedroom so no hassle getting any of the packages up the stairs.
13 May 2025
Always excellent service at the Futon Company. Ordered online and collected at store everything was ready without any fuss. And it was but one get one half price. I’ve shopped there for years in Norwich and I will probably shop there for years to come too.
2 May 2025
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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