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Futon Company
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Excellent
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What our customers are saying
The staff! They are so helpful and friendly.... but of course the products are so good, its hard to reach a decision. I had a 'putting together' glitch, which was fairly simple in the end but took a bit of time because the ordering time for delivery is on a weekly basis. Very pleased with the result...
28 May 2026
The staff in store were friendly, informative and willing to go that extra mile.... the delivery was hassle free and the product I ordered is gorgeous.
26 May 2026
We had an issue with the mirror for our dressing table. This was expertly resolved Chelz at the Leeds store.
She was extremely helpful and very friendly and nothing was too much trouble for her
22 May 2026
I am over the moon with my little stash of purchases! Massively impressed with the quality of materials, designs and the range of products. Making up the shelving units was easy with just a screwdriver needed. I initially bought online and the order was ready to collect next day. I’ve since been back...
14 May 2026
Again lovely products from Futon Company: ordered four table lamps and a storage stool. All are exceptional quality and style, cannot fault the ordering and delivery process. Arrived well packed and at the time stated on the tracking. Communication with the courier was excellent. Thank you Futon Company....
13 May 2026
Lisa from the Edinburgh Lothian Road store was kind, attentive and helpful. She ordered everything I was looking for that wasn't in stock and even managed to track down an item that was sold out. This really made my day! Thanks Lisa for going above and beyond.
11 May 2026
Service in the Leeds store was, as usual, exemplary.
The delivery was delayed but I was kept informed and the alternative date was achieved on time.
The construction was challenging but the result perfect.
10 May 2026
From the very start I was impressed with the friendly and informative sale. I requested a home delivery, no problems what so ever, contact made and delivery spot on. Items were packed really well, and arrived in perfect condition. Items ordered were of a high standard of materials and craftsmanship....
6 May 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
I visited the store in Plymouth to browse your furniture. The staff were helpful when I asked a question and gave me space to look around on my own. I ordered a piece of furniture and collected it from the store later. I am very pleased with the design and quality of the product.
21 April 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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