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Futon Company
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Excellent
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What our customers are saying
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
Futon is so solid. Very high quality. Easy to assemble (as long as you can lift the parts!) best sofabed mattress we ever had (went for the top spec one). Family have commented how comfortable it is.
13 May 2025
The sofa bed arrived in store, on time and the staff team were very helpful. It fits beautifully into the box room and makes the study into a space for overnight stays.
8 May 2025
I have bought a number of pieces from the Futon Company over the years. Furniture design is simple, elegant and sleek, and well constructed. I bought lean-to shelves so as not to drill holes in the 200 year old walls of my previous house and they worked beautifully. Having now moved into a more modern...
2 May 2025
Staff were really helpful. The futon soda beds are comfortable as sofas, haven’t tried sleeping on them yet but the mattress seems good quality and they are certainly big enough and sturdy enough to sleep on. Delivery was flexible and the heavy packages were carried upstairs for us.
18 April 2025
Bought a bed in a bag and carried it across London on the bus..surprisingly lightweight. So I was very pleased that the mattress is very comfortable so definitely good for my granddaughter staying over, and I might use it myself at a festival or two . ????
18 April 2025
Attractive and well made products at an excellent price. We have used the futon company desk accessories in our new office. We have gone for mostly reclaimed or natural materials in the refurb and the Futon Company desk accessories look great with our natural cork and oak strip wall panels. All arrived...
10 April 2025
The two items when looked at in the shop in Tunbridge Wells were excellent quality and so we bought them.
They arrived quite soon, with great communication.
Sadly a part of one was damaged, so I contacted the company on the phone. The service was excellent with the lady I spoke with. I'd even go as far...
8 April 2025
Helpful, friendly and professional. Easy to order via the shop. Only downside: the useful hints email arrived a week after the futon. We had already assembled it but it would have been useful to have had the email at the same time as the delivery.
8 April 2025
The staff in Tottenham Court Road were really helpful and display a great attention to detail. I was served by an Italian gentleman who kindly made a carry case for me to comfortably carry the products I purchased by hand. The attention to detail and the resulting quality of the carry case itself said...
25 March 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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