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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
Futon is so solid. Very high quality. Easy to assemble (as long as you can lift the parts!) best sofabed mattress we ever had (went for the top spec one). Family have commented how comfortable it is.
13 May 2025
Bought a bed in a bag and carried it across London on the bus..surprisingly lightweight. So I was very pleased that the mattress is very comfortable so definitely good for my granddaughter staying over, and I might use it myself at a festival or two . ????
18 April 2025
From ordering through to assembly the experience was good. We collected a double sofa bed from the Plymouth store. The person managing the store helped us load the 40kg box into our camper. Assembled about a week later - the assembly diagram could be improved to provide greater clarity. A diagram for...
17 April 2025
Great experience in the shop, all explained and demonstrated
Delivery was exceptional as had to rearrange but the guys were at our door at 07:30 on delivery day
If I had the need I would buy more!
15 April 2025
The products are minimalist and functional, with small details thoughtfully considered. I got a tatami mat for yoga, a shelf for the hallway, a frame for my poster and even a hot water bottle with fleece—but there’s so much more! Definitely worth having a look if you're after beautiful and practical...
15 April 2025
My 70+ family members loved this tatami, we've bought three to make it a slightly bigger super king size, and put on a 10cm thick foam mattress topper and it went like the best night they ever had, one of them have serious scoliosis. They told me it is comparable with their original £2000+ super firm...
13 April 2025
We took delivery of the Rondo Single Seater sofa bed this week- a beautifully made piece of furniture but struggled to put it together- a combination of us not being very practical and instructions that were not very clear. In desperation we ‘phoned the Norwich store and spoke to Patricia and Archie....
13 April 2025
Everything went very smoothly. Haven't assembled it yet but it is well made and the wood is very solid and durable. Great design, clear instructions. Love it.
12 April 2025
Beautiful with great quality and nice design.
Delivery could be improved though, as they don't give advanced notice of when it will happen other than 24 hours before and within an 8-hour slot.
28 March 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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