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Futon Company
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Excellent
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What our customers are saying
Attended the Kingston Shop. Staff attentive but not overbearing and very helpful. Particularly Jonathan who went the extra mile ( almost literally) with helping getting the item to our car when we collected.
4 December 2025
Very helpful staff in Ringwood store … given plenty of information and opportunities to try out the various designs of futon. The whole experience was hassle free and we are very pleased with our futon/sofabed in our self contained holiday let.
2 December 2025
Great service. The staff in Preston Street in Brighton were great ane a real help. Kept me informed of my order and very helpful on the day of pick up from the shop. The product was easy to build and i was really impressed with the quality of materials used and workmanship. Highly recommend.
18 November 2025
I purchased my Futon from the Futon shop in Guildford. I found the assistant very helpful and I was able to find the right futon for me with her guidance and knowledge. The Futon didn't take long to arrive and the quality is superb
18 November 2025
We ordered a Futon and were very impressed with the quality of the product. Would highly recommend. Communication was clear, delivery was great also.
17 November 2025
The shop experience was very good and helpful
Delivery came earlier than scheduled company very efficient
The item is perfect for our needs very good quality and easy to put together
Returning for other items
12 November 2025
Great experience : customer-friendly, helpful & knowledgeable staff. Product variety & regular updates / additional versi9ns of product-lines.
Company doing well : largely stuck to Brand'' theme" & designs over the years but with "new twists" added regularly. Consistent product quality & affordable...
9 November 2025
Lovely staff at Guildford. Rosie was very knowledgeable and pleasant to talk to. The sofa arrived a little later than advised. Also a little more difficult to assemble than advised.
We got there in the end and would suggest a better drawing.
7 November 2025
I shopped in store and was advised extremely well by a very gracious member of the team.
My first night on my new futon mattress left me with a bit of a face ache in the morning because I had been smiling in my sleep. It's preposterously comfortable.
31 October 2025
Fantastic in store experience in Norwich. Staff cheery, helpful and knowledgeable on products. Everything delivered on time and all packaged well. No items damaged or in need of replacing. Delivery company not as enthusiastic but they did what was needed and without issue. Will order again.
10 October 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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