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Futon Company
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Excellent
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What our customers are saying
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
I recently purchased a narrow ladder shelf from Futon Company and I couldn't be happier. The ordering process online was straightforward, and the collection was quick and easy. The product itself is fantastic quality, the instructions were clear, and it was easy to assemble. I'll definitely be a returning...
30 July 2025
Straight forward ordering process with regular updates before delivery to my chosen store.
The futon won't be put together until we move into our new home but the design and quality are clean and modern with a retro twist. Build quality is also of a high standard which convinced me to purchase my own...
30 July 2025
I was told in shop that it was easy to put together! I was warned that it would be heavy However- I was not told that it arrives as a flat pack! It took a long time to put together and I was very disappointed Now it is up I love it !- but I felt that I was lied to and I would have preferred to be able...
25 July 2025
Good quality stuff had a bit of a problem with part of the delivery. Not helped by us being a way when they tried to deliver the missing bit. But we got there.
22 July 2025
We've been delighted to discover the Futon Company whilst redecorating our daughters' bedrooms. The quality of the items has been exceptional and the value is really quite incredible too. Everything arrives swiftly, and it has all been packaged so carefully. We bought so many different items and all...
16 July 2025
I bought a dining table and chairs from the Futon Company and was very impressed so I went back to them for bedside tables and a ladder shelf. Really sturdy and look great. Took a few hours to put all three together but no drama. Would recommend
15 July 2025
Great quality product (2 Seater Sofa Bed) and exactly what we wanted having researched alternatives.
Very helpful staff in reviewing configuration options (appreciated the flexibility) and a well stocked showroom to help visualise. Ordering and delivery all very smooth. Delighted all round.
12 July 2025
Customer service in your Solihull branch was fantastic. Ordered items, arrived when they said. Everyone so pleased with their items. (Wish I knew her name - )
8 July 2025
Excellent delivery service. Called a few days ahead to schedule a convenient time. Delivery drivers were friendly and professional.
Item (futon chair) is good quality and solid. Should last a lifetime.
26 June 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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