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Futon Company
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Excellent
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What our customers are saying
I bought the Cosy - 3 - Seater Sofa Bed Rubberwood (Soft Top) in the sale. It is principally to be used as a bed in my spare bedroom for when my adult kids visit. It is probably the most comfortable sofa-bed I have ever used. Super comfy as a sofa, equally so as a bed. And exceptional value in the sale!...
24 November 2025
Very helpful staff in every way on the phone and in person, simple payment and collect with a member of staff even helping me to get my purchase to my car in the rain!
20 November 2025
Really lovely shop with knowledgeable friendly staff. Adam helped us choose a lovely futon for our new barn. Lots of stylisg little home bits and bobs too to buy.
19 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
The shop experience was very good and helpful
Delivery came earlier than scheduled company very efficient
The item is perfect for our needs very good quality and easy to put together
Returning for other items
12 November 2025
It was good. The delivery however took 2 weeks which seemed like quite a long time but possibly understandable.
I like the product because it is made of cotton not plastic and has recycled materials. So I am grateful for that.
10 November 2025
We love our futon bed which is sturdy and strong. The elm finish looks beautiful.
The customer service we received from Ian was outstanding and he made sure we were happy with every part of the product & delivery.
We love the Futon Company’s quality products & will shop with them again. 5 STARS ⭐️...
7 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
Good quality product, easy to order, but took its time being delivered, considering I am 5 minutes away from the warehouse. It would be perfect if you could pick direct from the warehouse rather than a store.
29 October 2025
Ordered on line which was very straight forward. The delivery was quick and securely wrapped . Delighted with the step up stool very neat and ticks away in a corner but very helpful for those higher kitchen shelves .
5 October 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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