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Futon Company
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What our customers are saying
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
Bought the Oak Switch Sofa Bed from the Tunbridge Wells store recently. Great experience and Maria from the store was incredibly helpful. Got to us out of a tight spot (we needed the bed urgently) and helped us choose a really nice piece of furniture. Bed is very comfortable, guest is happy and the buying...
2 October 2025
I want to take a moment to give Danny the recognition he truly deserves after his incredible work assembling my furniture. Not only is he incredibly efficient and thorough in his work, his positive, bubbly personality really set the tone for the entire experience. He is not only skilled, but his positive,...
19 September 2025
The item I bought came as flat pack which was not what I expected so when I contacted the shop the manager was most helpful and offered to come to my house and put it together for me. He arrived the next evening and kindly sorted everything out very quickly. Would recommend the futon shop to everyone.
19 September 2025
We love the sofa, it was fun putting it together. Good simple clear instructions which were definitely helped by the staff member running through the instructions in store. He highlighted the potential mistakes that may have happened!
10 September 2025
We paid a visit to the Sheffield store , very surprised by how much you have we knew that you did not have the stool we were after at Sheffield but we wanted a look at what else after spending over £200 on other items , we also placed the order for the stool for it to be delivered which arrived in a...
30 August 2025
Ordered a bedside table from the Cambridge branch of the Futon Company. Excellent service, from the store and the courier service. Most importantly very pleased with quality of the product.
28 August 2025
Got the Rolly Polly Futon. Really comfy, so easy to set up and store. Lovely quality. Have used mainly to get a good night sleep when the kid needs to sleep in our bed,
21 August 2025
The futon shop was small but well laid out. Very friendly and helpful staff. Information, delivery change of fabric and extras all explained clearly and honestly. Information regarding delivery, collection and packaging, again, useful and over and above details normally given. Delivery to shop on time...
13 August 2025
Ordering and delivery of the bed base from the Futon Company was straightforward and efficient. The bedbase itself is exactly what I was looking for- simple design and good quality.
I would happily recommend this company and will use them again.
13 August 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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