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Futon Company
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Excellent
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What our customers are saying
Item bought just what I was looking for , got home ordered another one ,delivered quickly and kept informed of time .Would order f tom the store again great service .
17 April 2026
I purchased several pieces of furniture recently from the store on Tottenham Court Road and I couldn't be more appreciative of their help and excellent customer service. Highly recommend that branch and the pieces of furniture are wonderful. Thank you!
16 April 2026
The samples arrived right on time, and the assistance I received over the phone was very helpful. After a smooth online ordering process, the delivery arrived exactly as scheduled.
The double futon is perfect! Thank you to The Futon Company for the excellent craftsmanship and for making the whole...
12 April 2026
Futon could keep the furniture in storage until I was ready to receive it. They added an additional piece of furniture over the phone and sent link for payment instantly. The quality of the items delivered were excellent and the instructions to build them were clear. Delivery service was very good....
9 April 2026
What fine experience to deal with the Futon complex from start to finish: it was easy… to find what I needed on the easy-to-navigate website…to place the order…to keep track of the delivery. The products are excellent quality and easy to assemble. Would I order again? Absolutely definitely yes....
30 March 2026
Clean, crisp lines of furniture, concise instructions & easy to put together - items look great!
Delivery on time, kept informed of progress & items arrived in excellent condition.
26 March 2026
Communication and delivery were both very good.
Unfortunately I had to return the side tables, one was slightly damaged & they didn't really fit our space.
The return process was quick & easy, the money was back in my account 2 days after it was picked up.
24 March 2026
Great company and great sofa bed. The oke 2 seater sofa bed is comfy, looks brilliant and is fantastic quality. Assembly was not difficult as the instructions were clear. The only thing I will mention is that the sofa bed is heavy to move but that is because it is solid oak. They emailed care and guidance...
21 March 2026
Absolutely chuffed with this purchase from Futon Company. The build was refreshingly straightforward, no nonsense instructions, everything lined up properly, and it came together without any swearing (which is rare for flat-pack anything).
The quality is genuinely top tier. Solid, well-finished, and...
20 March 2026
Charley from the Plymouth store was so helpful, she went above and beyond when I purchased a desk off the sales floor, as I wasn’t from the area she packaged it up for me while I arranged a courier. It was being picked up the next day early, and she even came in on her day off going above and beyond...
13 March 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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