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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
I wanted to purchase the Parker shoe bench for my son who lives in Bristol. The staff in that store were really helpful with ordering and paying for the item down to keeping it in store until I came to Bristol for my son’s birthday. Thank you all.
27 September 2025
Very pleased with the two sets of white drawers we ordered for our bathrooms and the kitchen pine table and stools Pleasant staff in the Solihull branch and kept up to date with delivery times Great quality and good price
19 September 2025
My order arrived today and I am very pleased with it. It was a replacement for a Futon Company bed in a bag that I bought in 2010. Good quality products that are worth the money and last for years.
17 September 2025
Ordered & then a delay in delivery.
Telephoned & informed delay due to warehouse move.Waved delivery charge .
Lisa in Edinburgh store brilliant. She telehoned me to check items delivered & no problems. Five stars as problem arose ,
telehone calls always answered , explanation given rather than...
15 September 2025
The shop was busy, which is always a good sign, the staff were helpful and sorted out our requirements. The delivery price was ridiculously low and the item was delivered in good time and good order.
8 September 2025
My order arrived well packed and timely. But more importantly, your customer service team were very helpful and efficient when I had to return 2items. They arranged the collection and responded to my queries very promptly.
Thank you
23 August 2025
The futon shop was small but well laid out. Very friendly and helpful staff. Information, delivery change of fabric and extras all explained clearly and honestly. Information regarding delivery, collection and packaging, again, useful and over and above details normally given. Delivery to shop on time...
13 August 2025
The website was easy to use, delivery was quick and efficient and the assembly instructions were easy to follow. The furniture is well made and looks great.
6 August 2025
Fabulous coasters which we’d used on holiday, large enough for a mug so we ordered some for home. Love them and the little lip round it, catches any drips.
7 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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