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Futon Company
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Excellent
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What our customers are saying
The products are very well made and stylish. They were both also very easy to assemble.
A good level of information was provided by the Futon Company and the Courier as to when the delivery was to take place. The products were delivered within the specified delivery window, and the courier was friendly...
25 April 2025
Bought a bed in a bag and carried it across London on the bus..surprisingly lightweight. So I was very pleased that the mattress is very comfortable so definitely good for my granddaughter staying over, and I might use it myself at a festival or two . ????
18 April 2025
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
Very helpful both in the Bristol store and also ordering online. Great customer service too as one small item was damaged and it was really quick and easy to call up and get a replacement sent. Love the products, and am very happy with the look and quality of everything I bought.
18 April 2025
Great to speak to a real person when you ring up! Especially someone who really knows their products - thanks again Tariq. Goods arrived on time and in good condition. Have bought from this branch before and always been satisfied. I would definitely recommend for value for money and excellent customer...
12 April 2025
We bought a stool. We found we no longer have the ability to assemble flat-packs. We learned from the website that Futon now offer assembly. We arranged a taxi to take the pack to the York shop. The manager was standing outside to swap it with an assembled stool !
29 March 2025
The service at the futon company was great.
In the delivery process one of the item was missing. When I required about it the staff was so good that they dispatched the item without any problems.
Absolutely fantastic
28 March 2025
Great quality products, affordable prices. Easy to use site. Have several Futon Co. items in my house they are robust, stylish and modern classics. Delivery is good, items well packed. Our latest delivery of king-size mattress was delivered directly to room upstairs by friendly, helpful and careful...
28 March 2025
Perfectl. You cannot always rely on the description or pictures to determine the quality of the product however I’m not disappointed. The table is well constructed and finished. A welcomed addition to my home.
21 March 2025
I was so pleased that the narrow little chest of drawers was ready assembled. It fits so well into my bathroom and is so useful. The oak sofa desk with a drawer is beautiful, more stylish and practical than a side table, and the perfect height. I love it!
6 March 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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