Futon Company

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What our customers are saying

Went to the Finchley road store: The staff were great, very helpful in showing me the way to the loading bay out back and loading my car up, the furniture is great, I love my new bed, the price is great. Literally no complaints I love it
28 May 2026
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Excellent in store & over the phone service by professional and courteous staff. The day bed arrived on schedule, well packaged and all parts enclosed. I was able to put it up myself in 20 minutes. Looks lovely in the room. A very satisfied customer - thank you
14 May 2026
I had a wonderful experience purchasing my futon chair/bed from Futon Company. Yoko was incredibly helpful throughout the entire process. The moment I saw the chair, I instantly knew I wanted to purchase it, and Yoko took the time to explain the materials and craftsmanship in detail which made me feel...
13 May 2026
Friendly efficient and professional attention to our problem. Rikka at the Futon Tottenham Court Road shop explained our options, showed us an alternative bed frame and immediately arranged for our oak sofa bed frame to be collected and replaced with a Loop bed frame. Ian then emailed us to confirm what...
8 May 2026
From the very start I was impressed with the friendly and informative sale. I requested a home delivery, no problems what so ever, contact made and delivery spot on. Items were packed really well, and arrived in perfect condition. Items ordered were of a high standard of materials and craftsmanship....
6 May 2026
Ordered 2 matching lamps from Brighton store as only 1 in store - was advised delivery turnaround time and I was kept informed of progress. Lamps turned up on time and look fabulous, really good quality
28 April 2026
It fits! About 30 years ago I bought a futon from the company which really did a good job. But it needed replacing and my main worry was if everything was the same dimensions. They are! So I now have a lovely comfortable new futon mattress on a solid old frame. Here's to another 30 years!
26 April 2026
From the shop experience to the delivery of my bed settee, the process has been first class I absolutely love the new addition to our home, the sofa is really well made and comfortable to sit (lounge) on and although I haven’t used it yet as a bed , when laid out it seems really sturdy and very comfortable...
25 April 2026
The samples arrived right on time, and the assistance I received over the phone was very helpful. After a smooth online ordering process, the delivery arrived exactly as scheduled. ​The double futon is perfect! Thank you to The Futon Company for the excellent craftsmanship and for making the whole...
12 April 2026