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Futon Company
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Excellent
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What our customers are saying
Another well made product that feels really comfortable as both a bed and a sofa - The instructions could be a bit more detailed as you have to read them very carefully to get things the right way - be warned!
16 September 2025
Ordered & then a delay in delivery.
Telephoned & informed delay due to warehouse move.Waved delivery charge .
Lisa in Edinburgh store brilliant. She telehoned me to check items delivered & no problems. Five stars as problem arose ,
telehone calls always answered , explanation given rather than...
15 September 2025
Came into the store for the third time as I noticed The Manager in the window. Found myself buying more lovely bits and there’s an incredible day bed I’ve got my on. Lovely store & lovely staff
13 September 2025
Humans answer the phone.no musak. Once the phone was not answered but it was end of day and they got back to me with an email within hours (IE out of hours technically)offering to hear more about (a delivery potential snafu mostly me not understanding terms like dispatch etc). They are always reachable,...
3 September 2025
We paid a visit to the Sheffield store , very surprised by how much you have we knew that you did not have the stool we were after at Sheffield but we wanted a look at what else after spending over £200 on other items , we also placed the order for the stool for it to be delivered which arrived in a...
30 August 2025
Beautifully made piece of furniture in solid oak at a reasonable price. Easy to order online. Hassle-free inexpensive delivery. Relatively simple to assemble. Would highly recommend The Futon Company.
23 August 2025
The Lofa Sofa futon was delivered very fast and with care. The item is exactly as described, made of very good materials and super practical. It is also very comfortable to sleep or sit on, depending how you use it. I love the fact that it has got straps to hold it together when not in use, it holds...
22 August 2025
Initially a small piece of wood arrived broken. Having phoned the company when we unpacked our purchase they responded immediately. A replacement arrived within 2 days…. Amazing & customer service so helpful.
The wardrobe went together like a dream unlike any other self build furniture I have had....
17 August 2025
No issues through out. The bed was easy to put together and very comfy.
The shop assistant who served me in the Bristol store was outstanding. Helpful with a lovely friendly manner.
10 August 2025
Futon has become my favourite furniture store. Items are lovely and designed for small spaces and the staff are the Chiswick brand is friendly and very helpful.
10 August 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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