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Futon Company
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Excellent
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What our customers are saying
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
This is the third time I ordered from Futon. Quick easy delivery, including for large items, and all items great quality, easy to put together and looking brilliant.
15 May 2025
I’m really happy with everything I’ve bought so far, and each member of staff I’ve encountered - in the Tottenham Court Road and Bristol branches - particularly the friendly and helpful human Raimonds, have been lovely! ????
15 May 2025
Ordered some cushion covers from the Solihull branch. Was served by Adam who was great very helpful and efficient would be great if more companies were the same
25 April 2025
Love, love, love my little ottoman/stool. I've been looking for a long time for this exact look & found it with the Futon Company. Highly recommend this company
25 April 2025
My 70+ family members loved this tatami, we've bought three to make it a slightly bigger super king size, and put on a 10cm thick foam mattress topper and it went like the best night they ever had, one of them have serious scoliosis. They told me it is comparable with their original £2000+ super firm...
13 April 2025
Excellent , knowledgeable and friendly service at the Bristol shop. Lovely two seater sofa which easily converts into single bed. Very comfortable!
To put it together though was a nightmare….
10 April 2025
In store experience fabulous. Jamie was an absolute star - helpful, knowledgeable and patient. His suggestions worked beautifully and we now have a neat refurbished futon which we are much happier with. I didn’t find the website informative enough.
8 April 2025
Beautiful with great quality and nice design.
Delivery could be improved though, as they don't give advanced notice of when it will happen other than 24 hours before and within an 8-hour slot.
28 March 2025
I was in need of a futon to cover as temporary sofa now and for a guest bed in the future. I had to delay the delivery after the purchase until I'd moved house and Futon Company advised on the best way to do this. Overall very happy with the service and the product. Just be warned that an electronic...
4 March 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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