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Futon Company
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Excellent
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What our customers are saying
Always excellent service at the Futon Company. Ordered online and collected at store everything was ready without any fuss. And it was but one get one half price. I’ve shopped there for years in Norwich and I will probably shop there for years to come too.
2 May 2025
The products are very well made and stylish. They were both also very easy to assemble.
A good level of information was provided by the Futon Company and the Courier as to when the delivery was to take place. The products were delivered within the specified delivery window, and the courier was friendly...
25 April 2025
Love, love, love my little ottoman/stool. I've been looking for a long time for this exact look & found it with the Futon Company. Highly recommend this company
25 April 2025
Ordered some cushion covers from the Solihull branch. Was served by Adam who was great very helpful and efficient would be great if more companies were the same
25 April 2025
The products are minimalist and functional, with small details thoughtfully considered. I got a tatami mat for yoga, a shelf for the hallway, a frame for my poster and even a hot water bottle with fleece—but there’s so much more! Definitely worth having a look if you're after beautiful and practical...
15 April 2025
We took delivery of the Rondo Single Seater sofa bed this week- a beautifully made piece of furniture but struggled to put it together- a combination of us not being very practical and instructions that were not very clear. In desperation we ‘phoned the Norwich store and spoke to Patricia and Archie....
13 April 2025
I am very pleased with the side table I ordered - it is just what I needed beside the sofa.i am delighted with the quality. Delivery was quick and I was able to assemble the table fairly easily. There was no tracking however or updated delivery communication and the parcel was left outside my door.
10 April 2025
In store experience fabulous. Jamie was an absolute star - helpful, knowledgeable and patient. His suggestions worked beautifully and we now have a neat refurbished futon which we are much happier with. I didn’t find the website informative enough.
8 April 2025
Another super comfortable futon from you! It's the 3rd futon we've had from you in 25 yrs. The delivery was after the scheduled time, but that's no big deal for me.
7 April 2025
Great customer service
Bought the trundle bed in February and couple of niggles were resolved by Prisca in customer support with great patience - she is a really good ambassador for the company. I am very pleased with the trundle bed: it is perfect for our extremely small spare room for 2 of the grandchildren...
9 February 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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