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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Brilliant bed, solid, sturdy, smells nice (of fresh wood). And the combination with tatami mats is just to die for! This is so so comfortable. Couldn't be happier!
1 June 2025
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
Beautiful products. Great quality. I bought three lamps in the sale, but they were good value at full cost anyway. Staff were extremely helpful and knowledgeable.
23 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
I bought a few home accessories, which are all as described, good quality and value for money. After 4 days, I hadn’t had a confirmed delivery date so I contacted customer service, who responded promptly. Delivery on the website is stated as 3-5 working days and mine took 5 days so I am happy. Would...
17 May 2025
This is the third time I ordered from Futon. Quick easy delivery, including for large items, and all items great quality, easy to put together and looking brilliant.
15 May 2025
From start to finish the whole experience with your company was top class I have told my friends and family and we will definitely do more business with you the team in Plymouth we’re just exquisite at their work and very professional well done all xxx
3 May 2025
The Futon is good looking and comfortable
The customer service was very helpful
The Futon was delivered on time and was easy to assemble
We would do business with the Futon company again
28 April 2025
The shop in Norwich is lovely and when looking at the window display you get drawn in like a magnet. Really friendly shop assistants and generally very welcoming. There are so many nice things for the home at very competitive prices. I highly recommend as I keep going back.
23 April 2025
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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