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Futon Company
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What our customers are saying
I bought a bed and cushions from the clearance sale. The customer service to arrange the delivery was great and very easy. I just built the bed today and it was really straight forward, too. The quality is great ????
1 July 2025
Best decision we made for a mattress. The support was right for us. We needed orthopedic support and have tried a few that did not live up to the promise. After using the futon mattress, the shoulder pain went away immediately and have not returned yet.
26 June 2025
The sales staff were very helpful and efficient. The furniture arrived on schedule. The delivery men carried it to our appointed room without complaint, even though we had a very difficult staircase to negotiate. All in all everything went very well.
26 June 2025
I always go to the Oxford store because the staff are very knowledgeable and helpful, with all the sofa and bed combo’s it can get quite confusing and they make it much simpler.
31 May 2025
I am happy of the quality of the double Futon bed, and managed to assemble it on my own.
Delivery was on schedule. The driver and assistant kindly carried the bed components to a first floor room. They were polite and helpful.
Very pleased with this company and wouldn't hesitate to use them again.
26 May 2025
We visited the Finchley road branch on Saturday. Jermaine looked after us for over one hour so we could try the sofa beds first hand and make a well-informed choice. We already have several futon items at home and we've been impressed by their quality. We ended up purchasing a wonderful haiku 2 seater...
24 May 2025
Love the Ringwood store, easy parking to collect a ‘bed in a bag’ for my grandson. Sarah and Alex are extremely helpful, knowledgeable and friendly. Everything is reasonably priced and the quality is excellent. Loads of clever storage ideas, side tables, futons etc. We’ve had our 3 seater oak...
23 May 2025
Table arrived, delivery great. Only noticed scratch on table top post-assembly. Company really helpful - arranged replacement table top straight away. Really responsive and great customer service. Product looks spot on! Very happy.
20 May 2025
The member of staff at the York store who showed us all the options and was extremely knowledgeable about all of the products.
He was also happy to move things around d so that we could try everything.
17 May 2025
The two delivery assistants were very helpful and worked well as a team. They had good manners.
If I order from Futon Company in the future I hope the staff will be as good as these two(!)
30 April 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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