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Futon Company
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What our customers are saying
Needee a futon mattress and headed to Futon Comoany in Edinburgh and it was very easy to make a choice among the 3 available. It was essentual to go to the shop to appreciate the differences in the firmness. Lovely and friendly staff amd we service received a great service from Hayden who helped us choose...
10 August 2025
Really helpful staff who took a lot of trouble to go down stairs and find a sample to show me
I was able to make a decision as a direct result of his help and was not what I expected to be choosing when I entered the shop.
Visiting the shop is so much better than ordering directly on line!
10 August 2025
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
The staff in the Guildford branch have always been helpful and welcoming. Particular shout out to Jermaine and Rosie. Ordered two items with their buy 1 get 1 half price offer. Can't wait to receive my new furniture!
3 August 2025
I recently purchased a narrow ladder shelf from Futon Company and I couldn't be happier. The ordering process online was straightforward, and the collection was quick and easy. The product itself is fantastic quality, the instructions were clear, and it was easy to assemble. I'll definitely be a returning...
30 July 2025
The order arrived on time, well packaged. I am very pleased with the bathroom box stand although I use for my hobbies- art work and sewing. It’s sturdy and looks very nice. I’m well pleased with my purchase.
23 July 2025
The assistant in the shop on Finchley Road was really very very helpful. We had a particularly special need for a piece of furniture and he spent time discussing this with us. The delivery itself went extremely smoothly. Jerusalem
19 July 2025
I have visited Futon store in Guildford a number of times recently and made a purchase. The staff are very helpful and Rosie has been very kind and helpful recently when I have been deciding what worked best for me. I will continue to visit as I like the products and you have very good staff. Many thanks...
18 July 2025
I was interested in the options for an occasional bed in the smallest of two bedrooms in my house. Jodie in the Norwich store was particularly helpful with her knowledge and interest. I ordered online and I know I will be back for more ideas given the fact I live in a modern compact house.
15 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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