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Futon Company
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Excellent
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What our customers are saying
We were served by Santiago who was very helpful and gave us good guidance when we were choosing our shelves.
The shelves were easy to assemble and we are pleased with the look they have created.
The delivery was very efficient and they arrived on the date and time specified.
8 April 2026
First time using the company and very impressed. Purchased a roll up futon mattress for my grandsons when they come to have a sleepover. The design is brilliant as it rolls up for easy storage and has a carry handle. It's also very comfy. The item arrived very quickly too.
1 April 2026
Nicola was helpful, as ever, telling us about various pieces of furniture. We bought an ex-display Hannei (?) open wardrobe which Nicola kindly dismantled and securely packed for us, which made transporting it home much easier.
A great experience at The Futon Company, as usual.
24 March 2026
Went to visit Edinburgh on Saturday, what a very interesting shop! Lovely gifts and very elegant products. I was served by Hayden who kindly gift wrapped my purchase and put in a lovely bag. What a lovely tranquil shopping experience.
21 March 2026
Good quality product which matched the description. I frequently shop with the Futon Company and am consistently impressed with the design and the customer service I receive in the Cambridge branch.
20 March 2026
I'm really pleased with my mirror. I was surprised by how many lovely home items were in the shop. The staff were really helpful and organised a speedy home delivery for me
19 March 2026
Very good company to deal with, we bought a small bathroom cabinet and the quality is very high, much better than I was expecting for the price, not your average high street stuff, this is real high end, plus quick delivery. Couldn't have asked for more.
18 March 2026
Our furniture is wonderful, but the delivery company here awful.
They delivered at the wrong time, the box was wrecked, the shelving damaged and the driver was very rude.
It will not put us off ordering fabulous furniture from the Futon Company, but another delivery firm would be a good idea.
17 March 2026
What I valued most with Futon Company was their customer service. I wanted to schedule a delivery as close as possible to another delivery and they were willing and able to try & accommodate that. The desk is also exactly as expected and good value for money.
26 February 2026
I purchased a Drift daybed in January 2026.
I am very pleased with the quality of the product & the delivery was prompt & efficient.
I will definitely consider purchasing from the Futon Company again.
22 January 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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