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Futon Company
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Excellent
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What our customers are saying
I recently bought a linear sofa bed from the futon company. Everything was delivered quickly and it is a lovely piece of furniture. Upon building it, I noticed that two of the legs had small cracks. I spoke twice to the futon company's customer services, and both times it has been excellent, particularly...
2 July 2025
The sales staff were very helpful and efficient. The furniture arrived on schedule. The delivery men carried it to our appointed room without complaint, even though we had a very difficult staircase to negotiate. All in all everything went very well.
26 June 2025
Best decision we made for a mattress. The support was right for us. We needed orthopedic support and have tried a few that did not live up to the promise. After using the futon mattress, the shoulder pain went away immediately and have not returned yet.
26 June 2025
Great delivery: on time and efficient. The bed itself is beautiful solid wood and outstanding quality. It was very easy to assemble with two people. My daughter is over the moon.
17 June 2025
So impressed with the customer service at the Leeds branch when I visited my son at Uni recently that I called the store to place my online order when I returned home. A young guy there was very helpful with measurements and product details. Thank you Leeds!
11 June 2025
These are the second lot of oak cube storage boxes I have bought. They are lovely quality and easy to put together. The staff in the Brighton are always very helpful when I go in there to collect
31 May 2025
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
We visited the Finchley road branch on Saturday. Jermaine looked after us for over one hour so we could try the sofa beds first hand and make a well-informed choice. We already have several futon items at home and we've been impressed by their quality. We ended up purchasing a wonderful haiku 2 seater...
24 May 2025
The lady in the shop was very helpful. I paid for the furniture and within a few days it was delivered.
When I go back to Cambridge I will definitely go there again .
Thank you so much.
24 May 2025
Always enjoyed the Futon Company's products. We have several pieces of bedroom furniture that simply look fantastic.
They are pricier but then you're getting something made of solid wood that will last forever if you take care with it.
Assembly is simple enough. Majority of work is already done before...
17 May 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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