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Futon Company
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What our customers are saying
We went to the shop today with an intention to buy a sofa bed. Joe their member of staff was excellent in explaining and demonstrating the sofa bed we liked. He really helped us with all of our questions and showed good knowledge about their furniture. We really like their simple yet tasteful furniture...
22 June 2025
I'm so pleased Solihull got a Futon shop again after so many years since it closed.
I much prefer to shop in store for these items.
Roman and the rest of the team are so friendly, professional and knowledgeable.
Oh and I am very pleased with my new Futon ????
13 June 2025
This is the second shoe rack I have purchased and am delighted with it. It is sturdy, looks good and does the job perfectly. I can highly recommend it.
13 June 2025
So impressed with the customer service at the Leeds branch when I visited my son at Uni recently that I called the store to place my online order when I returned home. A young guy there was very helpful with measurements and product details. Thank you Leeds!
11 June 2025
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
We visited the Finchley road branch on Saturday. Jermaine looked after us for over one hour so we could try the sofa beds first hand and make a well-informed choice. We already have several futon items at home and we've been impressed by their quality. We ended up purchasing a wonderful haiku 2 seater...
24 May 2025
I bought the table in the Futon shop and chose delivery rather than carry it as I shopped. Good communication for delivery and a very good table. It is perfect.
21 May 2025
Great service in the shop in York. Excellent delivery time with good communication throughout regarding times and delivery date.
The delivery drivers brought the heavy furniture upstairs.
Really pleased with the finished product; the wardrobe and drawers are really good quality- they took a little while...
20 May 2025
I bought a few home accessories, which are all as described, good quality and value for money. After 4 days, I hadn’t had a confirmed delivery date so I contacted customer service, who responded promptly. Delivery on the website is stated as 3-5 working days and mine took 5 days so I am happy. Would...
17 May 2025
I really like the furniture and storage, it is good quality and well priced. Only needed them once but customer services have helped resolve an issue quickly also, very impressed.
17 May 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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