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Futon Company
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Excellent
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What our customers are saying
I have bought soft furnishings and furniture from futon all beautifully made and stylish, even getting good feedback from my young family who have pinched my futon catalogue!
29 October 2025
The unit i purchased had some damage to one of the doors. I had a prompt response from Futon and they had a replacement sent out to me shortly after.
The quality isn't the best, but the customer service is top notch.
22 October 2025
We bought a single futon to use as a spare single bed and sofa. There was a good range of colours to choose from, the price was good in the autumn sale and delivery was quick and easy
22 October 2025
Fantastic staff in the Leeds shop especially Chelz. She was cheerful, helpful, knowledgeable and professional. A real asset to the company. We are looking forward to receiving our furniture!
7 October 2025
Staff at point of sale are extremely knowledgeable and helpful.
The quality of the futon is superb.
I love that it is all cotton, a natural fibre.
Very comfortable to sit on.
Delivery was excellent. Was delivered when I wanted it, which was amazing as the futon was ready the week I was away on holiday...
6 October 2025
Everything very good!
I am hopeless with online matters BUT I ordered a mattress in the sale and the website and subsequent service were excellent. The product was described clearly, payment process was smooth and the delivery was far quicker than I had expected. The mattress has already proved invaluable....
2 October 2025
Great products. Helpful staff with no pressure.
Competitive pricing.
Delivery a bit lengthy but was kept well informed and goods arrived safely
Very happy.
26 September 2025
I recently visited the Futon Company’s Oxford branch and was genuinely impressed by the service. Vickie, who assisted me, was exceptional. She managed a busy and large store with remarkable efficiency, all while handling customer queries, giving thoughtful suggestions on what items might go well together,...
22 September 2025
Customer service was fabulous. I order my small tables with the understanding they would a wee while. On check on delivery, futon were great and responded quickly and kept me up to date. The tables arrived, were assembled and put in place. What’s not to like. Fantastic
21 September 2025
My order arrived today and I am very pleased with it. It was a replacement for a Futon Company bed in a bag that I bought in 2010. Good quality products that are worth the money and last for years.
17 September 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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