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Futon Company
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Excellent
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What our customers are saying
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
The assistant in Norwich was very helpful and patient with us. The 2 items ordered arrived on time with no problems. We are very pleased with the furniture.
10 May 2025
Always excellent service at the Futon Company. Ordered online and collected at store everything was ready without any fuss. And it was but one get one half price. I’ve shopped there for years in Norwich and I will probably shop there for years to come too.
2 May 2025
I bought a sofa bed from the Futon Company. It’s beautiful, solid and well made, good quality materials, comfortable, reasonable value for money. The shop staff were very helpful when I was choosing which design to buy. I delayed delivery because my floor sanding was delayed, and Futon Company kindly...
27 April 2025
Ordered some cushion covers from the Solihull branch. Was served by Adam who was great very helpful and efficient would be great if more companies were the same
25 April 2025
It’s great to be able to see the range of furniture that futon offer in actual shops. Love the simple designs and functionality of the range. Well made. Useful pieces at very affordable prices. Very happy with the floating bedside boxes, picture sleeves and mirror. I will certainly buy more from futon....
19 April 2025
The product was exactly as described. The quality was really good and assembly instructions were clear. Only issue was that the top and bottom sections of the cabinet that I had ordered had the incorrect numbering so I had to take apart and re do. I am very pleased with the small shelf unit and the narrow...
18 April 2025
These are seriously quality pieces of furniture. Lovely wood with a great sheen and the two different styles really complement each other. Easy to assemble and they look fantastic in a small space. Was pleased that the delivery was smooth and as stated, which is so often not the case with buying furniture....
14 April 2025
Great customer service at the Sheffield store and online, delivery communication also very good. The bed is really nice and looks fab in the space. We added the long bolster, which looks great, but bought in store so we could see the colours better.
13 April 2025
Attractive and well made products at an excellent price. We have used the futon company desk accessories in our new office. We have gone for mostly reclaimed or natural materials in the refurb and the Futon Company desk accessories look great with our natural cork and oak strip wall panels. All arrived...
10 April 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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