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Futon Company
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What our customers are saying
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
I only bought some replacement parts for a Futon, but they were easy to find on the website, easy to order and came quickly. I thought the price, including P&P was reasonable. The Futon is now back in action - with some additional spares, just in case!
29 July 2025
Bookcase is the perfect size. Smart. Easy to assemble. Excellent delivery times. Not the first time we’ve used the Futon Company. It really dues what it does so well, subtle variations on key items.
29 July 2025
Fantastic quality furniture, easy to follow instructions, quick delivery. Couldn't have been a smoother experience. We're really happy with what we've purchased and will likely be back for more soon ????
23 July 2025
Lots of lovely things to choose from at great prices. It was very straightforward to order a couple of items online to collect from the Leeds store. I think all the staff who work in the Leeds branch deserve a big shout out as every single time I go in they are
consistently friendly and helpful....
23 July 2025
Once assembled, this is an excellent and comfortable product. Ideal for occasional overnighters ! Lovely to sit on and read in those sleepless nights. We love it!
However, the assembly instructions were not easy to understand nor did there seem to be instructions for turning it into a bed mode or re-erecting....
18 July 2025
Great customer service,product arrived on time,good communication about delivery.Everything fitted together well,clear instructions.Lovely solid wood,no MDF or Chipboard.Looks great,quality product.Very happy,thanks.
9 July 2025
Ordering on the website was very quick and easy and there was an option to collect from store immediately.
The staff in the Leeds shop have always been very helpful and friendly.
6 July 2025
I’ve bought a new mattress with the Futon Company just before going on holiday. They’ve agreed to hold it for me for a couple of weeks and were great about arranging delivery and the pick-up of my old mattress. I was kept informed of the delivery time throughout , and I found the process easy and...
2 July 2025
Easy to order instore, and collected after email confirming item was at the store. Bought to go alongside existing short folio shelving. I do like having the store in town for browsing and always find the staff there to be most helpful.
2 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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