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Futon Company
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Excellent
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What our customers are saying
These are the second lot of oak cube storage boxes I have bought. They are lovely quality and easy to put together. The staff in the Brighton are always very helpful when I go in there to collect
31 May 2025
Beautiful products. Great quality. I bought three lamps in the sale, but they were good value at full cost anyway. Staff were extremely helpful and knowledgeable.
23 May 2025
Great service in the shop in York. Excellent delivery time with good communication throughout regarding times and delivery date.
The delivery drivers brought the heavy furniture upstairs.
Really pleased with the finished product; the wardrobe and drawers are really good quality- they took a little while...
20 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
Shop staff (Sheffield store) were really helpful in guiding me through the options available. But it took me ages to wrangle the futon into its cover on my own, possibly easier if there are two of you!
13 May 2025
The assistant in Norwich was very helpful and patient with us. The 2 items ordered arrived on time with no problems. We are very pleased with the furniture.
10 May 2025
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
From ordering through to assembly the experience was good. We collected a double sofa bed from the Plymouth store. The person managing the store helped us load the 40kg box into our camper. Assembled about a week later - the assembly diagram could be improved to provide greater clarity. A diagram for...
17 April 2025
The two items when looked at in the shop in Tunbridge Wells were excellent quality and so we bought them.
They arrived quite soon, with great communication.
Sadly a part of one was damaged, so I contacted the company on the phone. The service was excellent with the lady I spoke with. I'd even go as far...
8 April 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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